FAQs – Smooth Health
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Smooth Health

FAQ

What is Smooth Health?

Smooth Health is the next generation of fully inclusive health & fitness supplements. We are a family run company, inspired by our third daughter. When she was born with a number of different allergies we had a nightmare finding a suitable supplement for my wife, who was breastfeeding. It needed to be egg free, milk free, nut free and most importantly delicious. There was nothing! So we thought let’s develop our own.

We sat at the dining table thinking of what we liked, and a key theme was our love of smoothies. Their fruity goodness, tongue tingling sweetness and vibrant colours make them pleasing to drink and enjoy. So we started creating a high protein smoothie that was colourful, flavourful and vegan friendly.

Our first product was a ready to drink smoothie. Friends and family loved it but said that it went too quickly! So back to the drawing board. We decided to turn it into a powdered product that would last a lot longer.

Then we decided it shouldn’t just be vegan, it should be usable and enjoyable by everyone including non-vegans, Halal diets, Kosher diets & anyone suffering one of the 14 main allergies.

Welcome to Smooth Health. The fully inclusive health & fitness supplement brand.

Are they vegan?

YES! Our supplements are fully accredited by the Vegan Society.

Are they Halal/Kosher?

We designed our products to be usable by all and that includes anyone following a Halal/Kosher diet.

They are not yet Halal/Kosher certified, but this is coming very soon.

How do you help the planet?

We are very proud of how we look after our planet and have invested heavily into this area through partnerships, production and logistics.

For full details please see the ‘Our Planet’ page of our website.

Can I use your products when pregnant/breastfeeding?

Yes, our products should be safe for most people, but please consult your health care professional first, just to make sure its safe for your personal circumstances.

What payment methods do you accept?

We accept all major credit/debit cards and PayPal. We are working on a number of other payment methods including split payments, Amazon pay & Apple pay.

Do you offer discounts?

We will run limited time special offers available to everyone at various times.

We also offer permanent discounts to students through Student Bean, and to anyone with access to Defence Discount Service or Blue Light Card.

How quick is shipping?

We pride ourselves on getting your product to you as quickly as possible. Any order placed before 1500 (3pm) on a working day will be dispatched the same day. Any order placed after 1500 (3pm) on a working day will be dispatched the next day.

Occasionally due to courier constraints out of our control next day may not be possible, but if it takes more than 3 working days from dispatch please contact us for a FULL refund.

*Please note we do not dispatch on a Sunday or Christmas day. Also, Saturdays/Sundays and public holidays are not counted as working days*

I want to place a large order. How do I do this?

Please drop us an email at b2b@smoothhealth.co.uk and we will be happy to give you a quote.

I own a shop/gym/cafe and would like to stock your brand. How do I do this?

Please drop us an email at b2b@smoothhealth.co.uk and we will be in touch to discuss your requirements.

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